Customer, upon receiving her Moolatte: “This has a round lid, can I have a flat lid?”
Me: “I’m sorry, the only lid that fits that cup is a dome lid.”
Customer: “But I want a flat lid, Starbucks always gets me a flat lid! Why can’t you?!”
Me: “I’m sorry, ma’am, but the flat lids we have won’t fit that cup.”
Customer: “I want to speak with your manager.” *mutters* “Stupid kids…”
(I go and get my manager)
Manager: “What’s the problem, ma’am?”
Customer: “This stupid employee of yours won’t give me a flat lid!” *brandishes the drink in his face*
(My manager takes one of every single lid in the store and puts them in front of her)
Manager: “Go ahead then.”
Customer: *proceeds to try and put the lids on the cup, none of which fit* “This is ridiculous! Why don’t you have a flat lid?! Starbucks always has a flat lid!!”
Manager: “Then go buy your drinks there and leave my employees alone.”
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